My Profile

"My Profile" section of the Client Area. Here you can edit your personal details and change your password.

How do I change the language of my Client Area?

You can change the main language of your Client Area in two different ways:

To change the main language of your Client Area temporarily, simply click on the language selector in the top right-hand corner of the Client Area and select the desired language:

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Please note that when you log in on the platform again, the main language of your Client Area will be the one you have indicated in your client profile. This option changes the language of the Client Area immediately, without having to log in to the platform again.

If, on the other hand, you prefer to assign the main language of your Client Area permanently, you have to access the My Profile page and assign it from there, as shown in the following image:

language.png

Once you have made this change, you must log out of the platform and log back in to see your Client Area in the newly selected language.

After changing the language in either of the two ways above, your Client Area panel will be displayed in the language you have selected.

How can I change my personal details?

If you need to change the contact details of your user account, you can do so in the My Profile section of your Client Area menu. You can change:

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Once you have modified all the desired data, all you have to do is click on the Save button.

In the following image you can see the form to modify the customer account data.

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How do I change my password to access the Client Area?

It is always a good idea to change the password of our accounts periodically. Graspway recommends that you do this periodically to protect your access to your client accounts as much as possible.

To change your password to access your Client Area, simply go to the My Profile section of your Client Area menu, enter your new password and click on the Change Password button, as shown in the following image:

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Once you click on the Change Password button, you will see a green message indicating that the password has been changed successfully or a red message indicating that the passwords do not match or do not have a valid format, as shown in the following images:

pasword-changed.pngPassword successfully changed

pasword-must-be-same.pngError: passwords do not match

pasword-fiel-required.pngError: Confirm password field is mandatory